MyMortgageDivision
Online Privacy Notice
MyMortgageDivision
respects your privacy. This notice sets forth the information privacy practices
of this web site only. We may change this policy from time to time, and we will
post those changes on this page. Please check back periodically.
Information
We Collect Through This Web Site
We do not attempt to
collect personally identifying information from visitors to our web site
without their consent. When you visit our web site, our web servers
automatically record certain information and retain it in the web servers'
logs. This information may include your IP address, domain name, browser type,
date and time of the visit and similar information. This information does not
personally identify the visitor. However, if the visitor submits an online
pre-qualification form, that otherwise anonymous information may be connected
by us to other information that personally identifies the visitor in order to
confirm the identity of that visitor. Unless it is "nonpublic personal
information" as discussed below, we reserve the right to use and disclose this
anonymous information for any lawful purpose.
We do not knowingly
collect personally identifiable information from children under the age of 13.
If such information is inadvertently or unknowingly collected, it is our policy
to destroy or delete it upon discovery.
We do not use "cookies." A
cookie is a small data file that a web server sends to your web browser (your
computer's hard drive) so it can be later read by the web server.
If you send us an e-mail
message through a contact link found on this site, we may use your e-mail
address to reply to you and to otherwise disclose it as permitted by law. We
discourage customers and other visitors from using e-mail to communicate
confidential, sensitive or non-public personal information because its
transmission is not secure. Transmission of information through our online
pre-qualification form is protected from interception (Click
About Security
to learn more).
Our site uses an online
pre-qualification form for visitors to request information, products, and
services. We collect visitor's contact information (like their email address),
unique identifiers (like their social security number), and financial
information (like employment and income information). Contact information from
the pre-qualification form is used to send information to a credit reporting
agency (with the visitor's authorization). If a credit report is completed,
information provided by the visitor is supplemented by the information received
from the credit reporting agency. The visitor's contact information is used to
get in touch with the visitor when gathering additional information, when
clarifying information, and when providing a response to the visitor's request.
Financial information that is collected is used to check the visitor's
qualifications. Unique identifiers (such as social security numbers) are
collected from Web site visitors to verify the visitor's identity and to
complete the preliminary screening process.
When a visitor submits an
online pre-qualification form, the visitor's IP address and Internet host name
are recorded with the visitor's information. This extra data is used to help
confirm the identity of the user
Once a visitor's online
pre-qualification has been reviewed, the visitor may choose to apply for
approval. When you apply we may ask for additional information via e-mail,
telephone, facsimile or with a face-to-face interview to complete the
residential loan application.
Nonpublic
Personal Information
"Nonpublic personal
information" is information we receive from a consumer, or collect in
connection with providing a financial product or service to a consumer.
Nonpublic personal information does not include information that is available
from public sources, such as telephone directories or government records. We
collect nonpublic personal information about consumers from the following
sources:
-
Information that you provide to us on
pre-qualifications, applications or other forms, such as your name, social
security number, assets, liabilities and income.
-
Information that you otherwise provide to
us online, by e-mail, telephone, facsimile, in writing, in-person or by other
means.
-
Certain specific information that is
captured and recorded by us online in connection with the submission of an
online pre-qualification form and that is used by us to help confirm the
identity of the user, such as the user's IP address and Internet host name.
-
If you enter into a transaction with us,
information about your transactions with us, such as your loan balance, payment
history, and parties to transactions.
-
If we obtain a credit report in
connection with a proposed transaction, information we receive from the credit
reporting agency, such as your creditworthiness and credit history.
Use and
Disclosure of Nonpublic Personal Information
We collect, use and
maintain nonpublic personal information about consumers only to provide
financial products and services. We do disclose any nonpublic personal
information about consumers except as permitted by law. For example, "permitted
by law" includes, without limitation:
-
with the consumer's consent;
-
as necessary to effect, administer, or
enforce a transaction that you request;
-
to consumer reporting agencies;
-
the securitization or secondary market
sale of your financial product (including servicing rights);
-
responding to a subpoena or court order,
judicial process or government regulatory authority;
-
in connection with a proposed or actual
sale, merger, transfer or exchange of all or a portion of a business or
operating unit;
-
to our service providers.
We require our service
providers to enter into an agreement with us that prohibits them from using or
disclosing nonpublic personal information other than to carry out the purposes
for which we disclosed the information or as otherwise permitted by law.
Former
Customers
If you become our customer
and later close your account or your account becomes inactive, we will adhere
to the privacy policies and practices described in this notice with respect to
your nonpublic personal information.
Confidentiality
and Security of Information
We restrict access to your
nonpublic personal information to those employees and service providers who
have a business need to know that information to provide products and services
to you. Our employees are bound by a code of conduct and ethics, and are
educated on the importance of confidentiality and customer privacy. We
maintain, and we require our service providers to agree to maintain, physical,
electronic and procedural safeguards that comply with federal standards to
protect your nonpublic personal information. Click
About Security
to learn more about the secure transmission of information to us by our
pre-qualification form.
Links to
Other Sites
This site contains links
to other sites. We are not responsible for the information privacy or security
practices of those sites, nor for their content. We cannot guarantee that these
third party sites do not use cookies. We urge you to review the privacy and
security policies of each site you visit through the use of those links.
Contacting
Us
If you have any questions
or concerns about this notice or the privacy of your nonpublic personal
information generally, please contact us at (866) 928-8880.