Your
credit report--a
type of consumer report--contains information about where you work and live and
how you pay your bills. It also may show whether you've been sued or arrested
or have filed for
bankruptcy. Companies
called consumer reporting agencies (CRAs) or credit bureaus compile and sell
your credit report to businesses. Because businesses use this information to
evaluate your applications for credit, insurance, employment, and other
purposes allowed by the Fair Credit Reporting Act (FCRA), it's important that
the information in your report is complete and accurate. This is something you
can do without spending money on a Credit Repair Company. See our
Credit Repair Help
page for more information
Some financial advisors suggest that you
periodically review your credit report for inaccuracies or omissions. This
could be especially important if you're considering making a major purchase,
such as buying a home. Checking in advance on the accuracy of information in
your credit file could speed the credit-granting process.
Correcting Errors
Under the FCRA, both the CRA and the organization that provided the information
to the CRA, such as a bank or credit card company, have responsibilities for
correcting inaccurate or incomplete information in your report. To protect all
your rights under the law, contact both the CRA and the information provider.
First, tell the CRA in writing what
information you believe is inaccurate. Include copies (NOT originals) of
documents that support your position. In addition to providing your complete
name and address, your letter should clearly identify each item in your report
you dispute, state the facts and explain why you dispute the information, and
request deletion or correction. You may want to enclose a copy of your report
with the items in question circled.
CRAs must reinvestigate the items in
question--usually within 30 days--unless they consider your dispute frivolous.
They also must forward all relevant data you provide about the dispute to the
information provider. After the information provider receives notice of a
dispute from the CRA, it must investigate, review all relevant information
provided by the CRA, and report the results to the CRA. If the information
provider finds the disputed information to be inaccurate, it must notify all
nationwide CRAs so they can correct this information in your file. Disputed
information that cannot be verified must be deleted from your file.
-
If your report contains erroneous
information, the CRA must correct it.
-
If an item is incomplete, the CRA must
complete it. For example, if your file showed that you were late making
payments, but failed to show that you were no longer delinquent, the CRA must
show that you're current.
-
If your file shows an account that
belongs only to another person, the CRA must delete it.
When the reinvestigation is complete, the
CRA must give you the written results and a free copy of your report if the
dispute results in a change. If an item is changed or removed, the CRA cannot
put the disputed information back in your file unless the information provider
verifies its accuracy and completeness, and the CRA gives you a written notice
that includes the name, address, and phone number of the provider.
Also, if you request, the CRA must send
notices of corrections to anyone who received your report in the past six
months. Job applicants can have a corrected copy of their report sent to anyone
who received a copy during the past two years for employment purposes. If a
reinvestigation does not resolve your dispute, ask the CRA to include your
statement of the dispute in your file and in future reports.
Second, in addition to writing to the CRA,
tell the creditor or other information provider in writing that you dispute an
item. Again, include copies (NOT originals) of documents that support your
position. Many providers specify an address for disputes. If the provider then
reports the item to any CRA, it must include a notice of your dispute. In
addition, if you are correct-that is, if the disputed information is not
accurate-the information provider may not use it again. Accurate Negative
Information When negative information in your report is accurate, only the
passage of time can assure its removal. Accurate negative information can
generally stay on your report for 7 years. There are certain exceptions:
-
Information about criminal convictions
may be reported without any time limitation.
-
Bankruptcy
information may be reported for 10 years.
-
Credit information reported in response
to an application for a job with a salary of more than $75,000 has no time
limit.
-
Credit information reported because of an
application for more than $150,000 worth of credit or life insurance has no
time limit.
-
Information about a lawsuit or an unpaid
judgment against you can be reported for seven years or until the statute of
limitations runs out, whichever is longer. Criminal convictions can be reported
without any time limit.
Adding Accounts to Your
File
Your credit file may not reflect all your credit accounts. Although most
national department store and all-purpose bank credit card accounts will be
included in your file, not all creditors supply information to CRAs: Some
travel, entertainment, gasoline card companies, local retailers, and credit
unions are among those creditors that don't. If you've been told you were
denied credit because of an "insufficient credit file" or "no credit file" and
you have accounts with creditors that don't appear in your credit file, ask the
CRA to add this information to future reports. Although they are not required
to do so, many CRAs will add verifiable accounts for a fee. You should,
however, understand that if these creditors do not report to the CRA on a
regular basis, these added items will not be updated in your file.